Accessibility statement

Accessibility Statement

Nomna invests effort and resources to provide its customers with equitable, dignified, accessible, and professional service.

The company actively works and promotes accessibility in accordance with the accessibility legislation, considering customers with disabilities as equal rights holders, entitled to full accessibility to the company's assets and services.

The purpose of this section on the website is to inform about the company’s accessibility arrangements.

The company will continue to strive to improve the accessibility of the services it provides to its customers. Company-wide employee awareness - all company employees are informed about the legal obligations, emphasizing the prohibition of discrimination, providing equal service in an inclusive environment, and the company's accessibility arrangements for customers with disabilities.

Service training for employees - service employees and call center managers are trained in serving people with disabilities.

Providing information in accessible formats - the company offers its customers the option to receive information in accessible formats.

Providing this information is free of charge and intended for people with disabilities. For inquiries and information about accessibility, you can contact the company's accessibility coordinator, Mr. Dan Garshowitz, by phone: 054-555-0314, or by email: nomenaroasters@gmail.com.

The coffee house has undergone a thorough renovation and is now accessible to people with disabilities.

Internet accessibility - Nomna places utmost importance on making its website accessible to people with disabilities. An accessible website improves the convenience and ease of use for people with disabilities.

The website is built according to the Equal Rights for People with Disabilities (Accessibility Adjustments) Regulations, 2013, and the W3C's Web Content Accessibility Guidelines 2.0, level AA. Adaptations for blind users - the site is adapted for users who use screen reading software. The site includes alternative text for images, division of the site into navigation and content areas, and the ability to skip between them, using ARIA to enhance screen reader navigation.

Accessibility limitations and inquiries - we continue to invest significant efforts in making the site accessible. However, there may be parts of the site that are not yet accessible. If you encounter any issues or have comments or questions, we would be glad if you write to nomenaroasters@gmail.com or send a letter to Nomna, 54 Allenby, Tel Aviv, Postal Code 6382205.

You can view guidelines for web accessibility 2.0 in Hebrew at https://www.isoc.org.il/files/w3c-wai/guidelines.html and in English at http://www.w3.org/TR/2008/REC-WCAG20-20081211.

Contact methods: The company welcomes inquiries to receive information and/or suggestions for improvement to enhance customer service.

For inquiries and information about accessibility, you can contact the company's accessibility coordinator, Dan Garshowitz, in one of the following ways: Email nomenaroasters@gmail.com,Phone - 054-555-0314.

 

The accessibility statement was updated on: 27/03/2024.